Help & FAQ

Frequently asked questions

Feature guides

Detailed guides for every feature. Learn what each tool does, why it matters, and how to use it.

Someone has died: what now?

A short guide for family and executors: verification, emergency access, documents, and using Sort My Legacy step by step.

Common questions

Is the will draft legally valid?

The will builder is for India: it makes a draft under the Hindu Succession Act 1956 (Hindus, Sikhs, Jains, Buddhists). Drafts for Muslim Personal Law and the Indian Succession Act 1925 (Christians, Parsis, civil marriage) aren't ready yet, and we don't make drafts for other countries, because a will has to follow the law where you live. Anyone can store their existing will in the document vault. We always recommend a lawyer review before signing, particularly for immovable property, business interests, or overseas assets.

How secure is my data?

Passwords you save in the vault are encrypted on your device before they reach us, so we cannot read them. Everything else is encrypted when stored and when it travels over the internet. You can also turn on two-step sign-in with an authenticator app in Settings. The Security page has the technical detail.

Can I start free?

Yes. Start with the free quiz and document up to 10 assets. The Free plan also lets you name one Executor, who can see your plan after you. Adding more family needs a paid plan. No credit card required to begin.

What if I'm not sure what I need?

Take the free quiz: 7 questions, 3 minutes. It suggests the plan that fits your situation. No commitment.

Can my family access this after I die?

Yes: the people you add in Family Access (the Free plan includes one, your Executor). When someone reports your death and uploads the death certificate, we email you and wait at least 7 days, so you can tell us if it's a mistake. If you don't, the report is confirmed and the Executor you named in Family Access can see your plan, read-only.

How often should I update my plan?

At least once a year, or immediately after major life events: marriage, a child, relocation, major asset changes, or a death in the family. Sort My Legacy nudges you annually.

Need more help?

Email us for support, billing, or cancellation requests.

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