Awakening
₹25,000 Crores: The Insurance Industry's Unclaimed Policies
Article
Why insurance payouts families paid premiums for years to receive are going unclaimed.
Published: 1 Sept 2024 · Updated: 1 Mar 2026
Indian families pay insurance premiums for decades, believing they are protecting their loved ones. Yet over ₹25,000 crores in insurance payouts remain unclaimed. The premiums were paid, the policies matured or the insured died, but the money never reached the family.
The reasons are painfully simple. The nominee listed on the policy is a deceased parent. The family does not know the policy exists. The policy document is lost. The claim is filed late and rejected on a technicality. The insurance company sends letters to an old address.
LIC alone holds over ₹19,000 crores in unclaimed amounts. Private insurers add thousands of crores more. These are not abandoned policies from forgotten people. These are policies bought by middle-class families who simply did not document well enough.
Prevention requires three steps. First, maintain a single list of all insurance policies with policy numbers, company names, premium amounts, and nominee details. Second, update nominees whenever there is a life event like marriage, birth, or death. Third, tell your family where this list is.
Sort My Legacy's inventory system includes a dedicated insurance category. Enter each policy once, track nominees, and your family can find and claim every rupee you paid for. No more unclaimed policies. No more lost premiums.